Partner with MOMENT

Our Services

Our Approach

Our Full Program Guide

Our Services

Ideation

We take into consideration everything from the community’s own interests, the details and capabilities of the physical space itself. and our own understanding of what business(es) and/or thematic concepts would position the pop-up for the most success.
Outreach & Onboarding

Through San José Made and its many retail events, we continually survey our small business community to see who’s ready for a storefront space. And, through our Pop-Up Programs, we have guided over 30 small businesses through the leasing and onboarding process over the past eight years. In doing so, we proactively address any questions and concerns that small businesses may have when taking on a new storefront space.
Clustering

Clusters of retail can be marketed to form destinations. Each “destination” is spotlighted as a place where shoppers can potentially spend multiple hours at. Shopping then becomes more than a convenience or a practicality, it becomes an experience: the greatest goal of all modern brick-and-mortar retail.
Promotion & Marketing

We have 14+ years worth of experiences and strategies in growing a significant Bay Area audience and mobilizing this audience to show up and support its creative small business community.
San José Made events regularly see over 10K attendees per event. San José Made has 97.2K+ Instagram followers and an email newsletter following of 30K+ subscribers (averaging 45% open rate).
Management

In eight years and counting of managing the MOMENT Downtown San José Pop-Up Program, we have a quickly & continually growing knowledge base to help troubleshoot many common tenant issues.
For the program itself, MOMENT can even manage the financial functionality of the program ranging from rent collection to sales reporting to utility payments to any of lease-related items.
Reporting

Through our current and forthcoming projects, we collect monthly sales data from our tenants and routinely check in with them to get an understanding of traffic, trends, and areas of opportunity and improvement.
In doing so, we can assess the health of a pop-up retail program, justify the need of such a program, and provide the city and property owners with actionable insight into how to refine and grow their retail districts.

Retail Challenges?

See how MOMENT can help

MOMENT can:

Help fill these vacancies on an accelerated timeline.
Support with activation of these vacancies to minimize the downtime for these storefronts between permanent tenancies.

Empty Spaces?

If your city’s retail districts are experiencing a trend of increasing retail vacancies….

MOMENT can:

Support in prioritizing and proactively placing locally owned small businesses in any existing or future retail vacancies.
Leverage our 2.2K+ network of small businesses in the Bay Area and surrounding area.
Provide guidelines on how to build a maker community in your area based on our extensive experience.

Lack of Small Businesses / Local Retail?

If your city’s retail districts lack locally-owned small business retail...

MOMENT can:

Support in proactively creating opportunities for non-food/ beverage retail to thrive

Example: placement in existing vacancies, pop up storefronts and/or event based retail activations

While we enjoy working with many food and beverage small businesses, 90% of our network is made up of non-food/beverage small businesses.

Lack of Non-Food / Beverage Retail?

If your city’s retail district increasingly lack non-food/beverage retail…

MOMENT can:

Increase the amount of positive and impactful marketing content

Produce impactful results for the small business community

Low Foot Traffic / Poor Visibility?

If you’re facing challenges with foot traffic, commercial corridor optics, and visibility…

Our Method

Activation

Provide creative small businesses with a low-barrier-of-entry and low-upfront-commitment storefront space.

Attraction

Fill existing vacancies, guarantee some rent assurances, and help forge potential long-term, high-quality tenancies.

Amplification

Provides a city with community-friendly, locally-owned and operated retail storefronts to instill greater local pride.

Our Ecosystem Approach

MOMENT is designed to anticipate and accommodate the goals of the various stakeholders of your city’s retail ecosystem.

For Small Businesses

Provide creative small businesses with a low-barrier-of-entry and low-upfront-commitment storefront space.

For Business Associations & Economic Development

Activate empty or underutilized retail districts and bring new small businesses to the city.

For Property Owners

Fill existing vacancies, guarantee some rent assurances, and help forge potential long-term, high-quality tenancies.Provide creative small businesses with a low-barrier-of-entry and low-upfront-commitment storefront space.

For the Local Community

Provides a city with community-friendly, locally-owned and operated retail storefronts to instill greater local pride.

Our Clients & Partners

Hear from our MOMENT Businesses

Tiny, Tiny Keyboard Shop

“[The Downtown San José Pop Up Program] has allowed us to test out a retail location without the commitment and risks of a longer term lease. It also has given us more opportunities to build and share our communities in a physical space. Reducing the latency and logistics of renting out directly from a landlord has been really helpful for us.”

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Theresa, Bad Witch Crystals

“Having a MOMENT storefront has been the highlight of my small business journey! Paying rent for a commercial space can be a very nerve-wracking and large financial commitment to make, especially for a small business that has never done it before. So having reduced rent via MOMENT has given me more freedom to test out different product offerings, hire employees, and invest in equipment for unique experiences like our aura photography.”

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Lynna, Woofboard

“My time at MOMENT was a dream come true. The retail space gave me the platform to not only showcase my own products, but fellow small businesses' products that otherwise would not have the opportunity to be carried in a physical location for customers to shop. More importantly, the shop was a safe space where I was able to build the most wonderful local community.. During my 2 years at MOMENT, I was able to make my brand stand out with the quality & uniqueness of the products I carried with the feedback of the local community.

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